We’re making an important improvement to your booking experience at Your Space Dearneside and Your Space Pontefract and we wanted to let you know what’s changing, when it’s happening, and what you need to do next.
Over the past few years, we know the booking process hasn’t always felt as smooth as it should. Thank you for your patience and for all the feedback you’ve shared along the way. We’ve listened and we’re now making a major positive change.
What’s changing?
From Tuesday 2nd December, all Group Exercise bookings at Your Space Dearneside and Your Space Pontefract will move back to the Your Space App.
For many members, this will feel familiar. If you’ve never used the Your Space App for bookings before, don’t worry, we’ve included simple steps further down this page to get you set up.
This change means a more reliable, more stable, and more familiar booking experience, just as it used to be.
Then, from Tuesday 9th December, the brand-new upgraded version of the Your Space App will automatically roll out. This update brings easier navigation, smoother booking, personalisation, and a much improved digital experience.
Key dates
From Tuesday 2nd December
- All classes will be booked through the current Your Space App
- Booking times remain the same: 7 days in advance at 7am
From Tuesday 9th December
- Your app will automatically update to the new Your Space App
- No action needed – your login remains exactly the same
Do I need to do anything?
If you already have the Your Space App
You’re ready to go. Simply open the app on 2nd December and your classes will appear as normal. Your login details will stay exactly the same.
If you don’t have the app yet
You’ll need to download it from the App Store or Google Play and create a quick account before 2nd December.
If you download it now, you’ll automatically receive the new upgraded version on 9th December – no extra steps required.
Why this is good news
- A smoother, more reliable booking experience
- A platform many members preferred
- Bookings that work consistently
- A major digital upgrade arriving on 9th December
- Personalised training plans and tracking (from 9th December)
- One single app for your complete Your Space experience
Need help?
Our team in club will be happy to support you with:
- logging in
- downloading the app
- what to expect on 2nd or 9th December
- a walkthrough of the new app once it launches
We’re here to make the transition as smooth as possible. If you have any questions, just speak to a member of the team on your next visit.
